"The best thing we learned from the FIP experts was to use charts and diagrams as a tool to decrease the defect rate. As it was very effective to us, our director decided to expand the use of the tools to two additional branches of our company ."

- Mr Doan Thanh Hoa, Quality manager, VIET A, Vietnam

To provide more background information on how the programme is set up and implemented, as well as specific details on the challenges and successes so far, we have included a selection of programme reports.


If you are interested in reading more and would like to receive the full publication of any of these reports please contact the ILO FIP project office.

Copyright © 1996-2008 International Labour Organization (ILO)